What materials are your jewelry made from?
Our jewelry is crafted from high-quality, anti-tarnish stainless steel and hypoallergenic materials. Many of our pieces are also available in 18k gold-plated and Korean-style designs.
Will your jewelry tarnish or turn my skin green?
No! Our stainless steel jewelry is anti-tarnish and designed to be water-resistant and skin-friendly. It's perfect for everyday wear.
Is your jewelry hypoallergenic?
Yes. We prioritize using hypoallergenic materials suitable for sensitive skin, including nickel-free options.
How do I care for my jewelry?
To keep your pieces looking their best:
Avoid direct contact with perfumes or harsh chemicals.
Store in a dry, clean place when not in use.
Gently clean with a soft cloth as needed.
Do you offer returns or exchanges?
Yes, we only offer a 3-day return/exchange policy in case of damaged item received. If you're not satisfied, please contact us within 3 days of receiving your order.
Do you ship internationally?
Currently We do not offer shipping worldwide. Domestic and National Shipping times and rates may vary depending on your location.
How long does shipping take?
We process order within 3-5 business days after receiving confirmed order. Shipping time is based on customer shipping location.
Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email or SMS.
Do you offer custom or personalized jewelry?
At the moment, we do not offer customizations, but stay tuned—exciting updates are coming soon!
How can I contact customer support?
You can reach us at info@irafashions.com or send us a message via our contact page. We typically respond within 24–48 hours.
